Help & FAQs
Welcome to Neutoofit Help & FAQs. We’ve answered some of the most common questions to help you shop with confidence. If you need further assistance, our Support Team is always here to help.
Orders
Q: How do I place an order?
A: Simply browse our products, add your preferred items to the cart, and proceed to checkout. You’ll receive an order confirmation email once your purchase is complete.
Q: Can I cancel or modify my order?
A: Orders can only be cancelled or modified before they are shipped. Please contact us as soon as possible after placing your order.
Q: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking link via email or SMS.
Shipping & Delivery
Q: How long does delivery take?
A: Orders are typically delivered within 3–7 business days, depending on your location.
Q: Do you ship across India?
A: Yes, we currently deliver to most locations across India.
Q: What if my order is delayed?
A: If your delivery is delayed beyond the expected timeline, please contact our support team with your order number.
Returns & Refunds
Q: Do you accept returns?
A: Due to the nature of food products, we do not accept returns once delivered.
Q: What if I receive a damaged or incorrect product?
A: Please contact us within 48 hours of delivery with clear photos of the product and packaging. We’ll arrange a replacement or refund after verification.
Q: When will I receive my refund?
A: Approved refunds are processed within 5–10 business days to the original payment method.
Products
Q: Are Neutoofit products safe and high quality?
A: Absolutely! Our products are made using high-quality ingredients and follow strict quality and safety standards.
Q: How should I store the products?
A: Store in a cool, dry place. Always follow the storage instructions mentioned on the product packaging.
Q: Are your products suitable for fitness and healthy lifestyles?
A: Yes, our products are designed to support active and health-conscious lifestyles.
📞 Need More Help?
If your question isn’t listed here, feel free to reach out to us:
- Email: neutoofit@example.com
- Contact Page: [link to contact page]
- Response Time: 24–48 business hours
We’re here to make your Neutoofit experience smooth, healthy, and satisfying