Shipping policy

Shipping Policy

NEUTOOFIT ships food products only to serviceable locations within India.

Limited-time free delivery

Standard delivery is free on all serviceable India orders through 31 August 2026. No minimum purchase is required during this promotion.

Order processing

Orders are normally processed within 1–2 business days after payment confirmation. Orders placed on Sundays or public holidays are processed on the next business day.

Estimated delivery

Delivery normally takes 4–7 business days after dispatch, depending on the destination and courier network. Delays may occur because of weather, service interruptions, holidays, or other events outside our control.

Shipping charges

Through 31 August 2026, standard delivery is free on all serviceable India orders. From 1 September 2026, standard delivery is free for orders of ₹699 or more; a ₹99 standard delivery charge applies below ₹699. Any Cash on Delivery or special delivery fee is shown before the order is placed.

Prices and taxes

Product prices displayed on neutoofit.com are inclusive of applicable GST. The final order total and any delivery charge are shown at checkout.

Order tracking

Tracking details are shared using the contact information provided with the order after dispatch.

Address accuracy

Customers are responsible for providing a complete and accurate shipping address and phone number. Contact us immediately if a correction is needed before dispatch.

Delivery issues

Report a damaged package, missing item, or incorrect item within 48 hours of delivery with your order number and clear photos of the shipping label, outer packaging, and affected product. Keep the product and packaging until the claim is resolved.

Email: info@neutoofit.com
Phone: +91 90018 81306